Customer Service and Happiness
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Summary
- Learndrive PDF Certificates on Customer Service - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Elevate your Sales expertise with our Customer Service-infused bundle. Master the art of Customer Service by honing good customer care and effective telephone communication skills. Acquire powerful Customer Service persuasion tools and strategies to influence and persuade others, setting the stage for sales success with exceptional Customer Service.
Learning Outcomes of this Customer Service Bundle:
- Recognize the importance of customer care in Customer Service.
- Develop effective telephone and conference call skills for Customer Service.
- Apply persuasive tools in Customer Service interactions.
- Master communication skills for Customer Service calls.
- Apply telephone skills for issue resolution in Customer Service.
- Evaluate the effectiveness of persuasive techniques in Customer Service.
What's Included:
- 3 Courses on Customer Service
- 10 CPD Points on Customer Service
- Assessments and Tutor Support on Customer Service
Course media
Description
The Customer Service Bundle Comes with the following Courses:
➥ Customer Care: Master essential customer care service skills for effective Customer Service.
➥ Telephone Skills for Business: Learn communication skills for telephone and conference calls, which are crucial in Customer Service.
➥ Powerful Persuasion Tools and Strategies for Influencing and Persuading Others: Acquire persuasive strategies applicable to Customer Service.
Who is this course for?
This Course is suitable for anyone interested to further progress there career in:
- Level 2 Certificate in Customer Service
- Level 2 Diploma in Customer Service
- Level 3 Certificate in Customer Service
- Level 3 Diploma in Customer Service
- Level 4 Certificate in Customer Service
- Level 4 Diploma in Customer Service
- Level 5 Certificate in Customer Service
- Level 5 Diploma in Customer Service
- Level 6 Certificate in Customer Service
- Level 6 Diploma in Customer Service
- Level 7 Certificate in Customer Service
- Level 7 Diploma in Customer Service
Requirements
To do these Courses, learners do not need any prior experience or qualification in the respective subject(s).
Career path
- Customer Service Manager
- Customer Service Assistant
- Customer Service Advisor
Questions and answers
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Certificates
Learndrive PDF Certificates on Customer Service
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The PDF Certificate for Customer Service Training is Free.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.